I was fortunate to have the opportunity to speak with the CHRO of ABN Amro Bank, Gerard Penning at The HR Congress TechFest. Topics we discussed:
• Making hybrid working work – structures, processes, skills, leadership • HR Technology and AI in HR – focusing on personal banking in the digital age, ex/cx to offer superior customer and employee experiences • Future of HR – ABN Amro’s new HR agenda
Watch the intervew: